Product Warranty Information
Comprehensive protection for your electric mobility devices and fitness equipment
Note: CyberCart's warranty service covers all currently sold brand products (iScooter, iSinwheel, iHoverboards, Jagjog). Standalone accessories sold separately do not carry warranty coverage, but accessories included in product packages have a 6-month warranty period.
Product Warranty Overview
At CyberCart, we stand behind the quality of our products. Below you'll find detailed warranty information for each product category.
E-Scooters - 1 Year Limited Warranty
| E-Scooter Warranty Coverage | ||
|---|---|---|
| Component Type | Warranty Period | Covered Parts |
| Wear Parts | 6 Months | Battery, Motor, Controller, Display/Dashboard, Throttle, Charger, Shock Absorbers |
| Other Components | 12 Months | All parts except the wear parts listed above |
| Not Covered | - | Tires, Tubes, Paintwork, All Screws |
E-Bikes - 2 Year Limited Warranty
| E-Bike Warranty Coverage | ||
|---|---|---|
| Component Type | Warranty Period | Covered Parts |
| Wear Parts | 12 Months | Battery, Motor, Controller, Display, Throttle, Charger, Fenders, Pedals |
| Other Components | 24 Months | Fork, Seat Post, Handlebar, Gear Shifters, Brake Levers, Braking System, Crankset & Chainring, Sprocket, Derailleur, Frame, Disc Brakes |
| Not Covered | - | Paintwork, Reflectors, Tires, Tubes, All Screws |
Hoverboards - 1 Year Limited Warranty
| Hoverboard Warranty Coverage | ||
|---|---|---|
| Component Type | Warranty Period | Covered Parts |
| Consumable Parts | 6 Months | Battery, Motor, Controller, Charger, Throttle, Charging Port |
| All Other Parts | 12 Months | All components except the consumable parts listed above |
Treadmills - 1 Year Limited Warranty
| Treadmill Warranty Coverage | ||
|---|---|---|
| Component Type | Warranty Period | Covered Parts |
| Electrical Components | 12 Months | Motor, Controller, Display, Heart Rate Sensors, Power Supply |
| Structural Components | 12 Months | Frame, Handrails, Running Deck, Rollers |
| Wear Components | 6 Months | Running Belt, Side Rails, Safety Key |
| Not Covered | - | Normal wear and tear, damage from improper use or maintenance |
Warranty Terms & Conditions
To make a warranty claim, please keep your original proof of purchase. The warranty covers manufacturing defects and faulty materials under normal use conditions. The warranty does not cover:
- Damage caused by accidents, misuse, abuse, or neglect
- Damage from commercial use, racing, or other non-recreational activities
- Damage from unauthorized modifications or repairs
- Normal wear and tear of components
- Damage from exposure to moisture, extreme temperatures, or other environmental factors
- Cosmetic damage that does not affect functionality
For warranty claims or technical support, please contact our customer service team with your proof of purchase and product details.
CyberCart
iScooter
iSinwheel
iHoverboard
Jagjog
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